Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of RocketCheckout's eCommerce optimization services ("Service") operated by RocketCheckout ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

Description of Service

RocketCheckout provides eCommerce optimization services including:

• Website speed optimization and performance improvements
• Mobile user experience enhancements
• Checkout flow optimization and conversion rate improvements
• SEO analysis and technical optimization
• Ongoing website maintenance and support
• Custom development and integration services

User Accounts

To access certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Acceptable Use

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or engage in harmful activities
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Use the Service for illegal or fraudulent activities

Payment Terms

Subscription Fees

Our services are provided on a subscription basis. By subscribing, you agree to pay the applicable fees as described in your chosen plan.

Billing

• Subscription fees are billed in advance on a monthly or annual basis
• Payment is due immediately upon subscription renewal
• We accept major credit cards and other payment methods as specified
• All fees are non-refundable except as required by law or as stated in our refund policy

Refund Policy

We offer a 30-day money-back guarantee for first-time subscribers. Refund requests must be submitted within 30 days of your initial subscription date.

Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of RocketCheckout and its licensors. The Service is protected by copyright, trademark, and other laws.

You retain ownership of your website content and data. By using our Service, you grant us a limited license to access and modify your website as necessary to provide our optimization services.

Service Availability

We strive to maintain high service availability, but we cannot guarantee uninterrupted access. We may:

• Perform scheduled maintenance with advance notice
• Make emergency updates or repairs as needed
• Temporarily suspend service for technical reasons
• Modify or discontinue features with reasonable notice

Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You are responsible for ensuring you have the necessary rights to share your website data with us for optimization purposes.

Limitation of Liability

To the maximum extent permitted by law, RocketCheckout shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claims related to the Service shall not exceed the amount paid by you for the Service during the twelve (12) months preceding the claim.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy or completeness of content
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding specific performance improvements or results

Indemnification

You agree to indemnify and hold harmless RocketCheckout from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

Termination

Either party may terminate this agreement at any time:

• You may cancel your subscription through your account dashboard
• We may terminate your account for violation of these Terms
• We may discontinue the Service with 30 days' notice

Upon termination, your access to the Service will cease, but these Terms will remain in effect for applicable provisions.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Your Jurisdiction].

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us: