Privacy Policy

Introduction

RocketCheckout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eCommerce optimization services and website.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Store URL and eCommerce platform details
• Payment and billing information
• Communication preferences

Technical Information

We automatically collect certain technical information when you use our services:

• Website performance data and analytics
• Server logs and usage statistics
• IP addresses and browser information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our eCommerce optimization services
• Process payments and manage your account
• Analyze your store's performance and provide recommendations
• Communicate with you about our services and support
• Improve our services and develop new features
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookie settings through your browser preferences.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@rocketcheckout.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We use the following third-party services:

• Payment Processing: Stripe for secure payment processing
• Analytics: Google Analytics for website analytics
• Email Services: For transactional and marketing emails
• Customer Support: For providing customer service

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to delete personal information
• Right to equal service and price

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Lawful basis for processing your personal information
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority
• Right to data portability
• Right to object to automated decision-making

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: